Customer Service
TigerStars's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Please contact us anytime with your questions. Or feel free to drop us a line to share your thoughts on the site. All comments welcomed. SECURE ONLINE TRANSACTIONS Is it safe to use my credit card online? Sending information over the Internet to Tigerstars is safe as we deploy a sophisticated & the highest commercially available technology (128 bit SSL encryption) to protect all the information you send to us. On our site, you will see a small lock or icon ( ![]() PAYMENT METHODS
SHIPPING & HANDLING We ship WORLDWIDE, to all 50 states, Canada and international destinations. We also ship to the following domestic locations: APO/FPO, Post Office Boxes, and rural areas although surcharges may apply. All items are shipped in sturdy boxes. We ship within two to five business days after receipt & collection of payment. We use Fedex Ground or UPS for Continental US destinations [for small or light items, US Postal Services first class service will be used]. Delivery time may range from 3 to 5 business days. For non-Continental US and international destinations, items will be sent via US Postal Services Air Mail. We recommend buyers purchase insurance for their shipments. We will not be responsible for any packages lost in transit if buyer chooses not to buy insurance. Furthermore, we reserve the right to require that buyers purchase adequate insurance coverage. All international buyers (including Canada) are responsible for all possible customs duties, taxes, fees and observances of local customs restrictions. ACCOUNT REGISTRATION By registering, you create MY ACCOUNT, which provides you with significant benefits at TigerStars. You can save your cart for return visits, use the express lane during checkout, or view order status, past purchases, as well as other convenient features. You will be required to provide your first and last names and e-mail address in order to create a password during the registration process. Register Now! |